Staff, Contractor and Job Applicant Complaints About Privacy Fact Sheet
Brisbane Catholic Education (BCE) is responsible for the administration of approximately 146 Catholic primary and secondary schools and colleges within the Archdiocese of Brisbane.
This Privacy Statement applies to schools administered by BCE and the BCE Office (BCEO) and the Statement sets out how each school and BCEO manage personal information which is provided to or collected by it.
BCE is bound by the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and as such may, from time to time, review and update this Privacy Statement to take account of new laws and technology, changes to schools' operations and practices and to ensure it remains appropriate to the changing school environment.
Brisbane Catholic Education will collect, hold, use and disclose personal information, as set out in this Privacy Statement.
What kinds of personal information does a school collect and how does a school collect it?
The type of information schools collect and hold includes (but is not limited to) personal information, including health and other sensitive information, about:
Personal information you provide: A school will generally collect personal information held about an individual by way of forms filled out by Parents or students, face-to-face meetings and interviews, emails and telephone calls. A school also collects personal information when a student uses their issued student card. On occasions people other than Parents and students provide personal information.
If an enrolment application is made to two (or more) schools administered by BCE, the personal information provided during the application stage may be shared between the schools. This personal information may include health information and is used for the purpose of considering and administering the enrolment of the student within BCE.
Personal information provided by other people: In some circumstances, a school may be provided with personal information about an individual from a third party, for example, a report provided by a medical professional or a reference from another school. If a student transfers to a new school, the new school may collect personal information about the student from the student's previous school to facilitate the transfer of the student and to enable the new school to exercise its duty of care.
Exception in relation to employee records: Under the Privacy Act 1988 (Cth), the Australian Privacy Principles do not apply to an employee record. As a result, this Privacy Statement does not apply to BCE's treatment of an employee record where the treatment is directly related to a current or former employment relationship between the school and an employee.
How will a school use the personal information you provide?
A school will use personal information it collects from you for the primary purpose of collection, and for such other secondary purposes that are related to the primary purpose of collection and reasonably expected, or for which you have consented.
Students and Parents: In relation to personal information of students and Parents, a BCE school's primary purpose of collection is to enable the school to provide a quality Catholic education to the student, exercise its duty of care and perform necessary associated administrative activities, which will enable students to take part in all the activities of the school. This includes satisfying the needs of the Parents, the student, BCE and the school throughout the whole period the student is enrolled at the school.
The other purposes for which BCE and its schools use personal information of students and Parents include (but are not limited to):
In some cases where a school requests personal information about a student or Parent, if the information requested is not obtained, the school may not be able to enrol or continue the enrolment of the student or permit the student to take part in a particular activity.
Job applicants, staff members and contractors: In relation to the personal information of job applicants, staff members and contractors, BCE and a school's primary purpose of collection is to assess and (if successful) engage the applicant, staff member or contractor, as the case may be. The purposes for which BCE and a school use personal information of job applicants, staff members and contractors include:
Volunteers: A school also obtains personal information about volunteers who assist the school in its functions or conduct associated activities, such as alumni associations, to enable the school and the volunteers to work together.
Marketing and fundraising: BCE schools treat marketing and seeking donations for the future growth and development of the school as an important part of ensuring that the school continues to be a quality learning environment in which students and staff thrive. Personal information held by a school may be disclosed to an organisation that assists in the school's fundraising, for example, the school's Foundation or alumni organisation, church and parish authorities or the Catholic Archdiocese of Brisbane.
Parents, staff, contractors and other members of the wider school community may from time to time receive fundraising information. School publications, like newsletters and magazines, which include personal information, may be used for marketing purposes.
Exception in relation to related schools: The Privacy Act 1988 (Cth) allows each school, being legally related to each of the other schools administered by BCE to share personal (but not sensitive) information with other BCE administered schools and colleges. Other schools administered by BCE may then only use this personal information for the purpose for which it was originally collected by the BCE school. This allows schools to transfer information between them, for example, when a student transfers from one BCE school to another.
Who might a school disclose personal information to and store information with?
A school may disclose personal information, including sensitive information, held about an individual for educational, administrative and support purposes, or for other purposes that are related and reasonably expected, or that the individual consented to. This may include a disclosure to:
Sending and storing information overseas: A school may disclose personal information about an individual to overseas recipients, for instance, to facilitate a school exchange. However, a school will not send personal information about an individual outside Australia without:
BCE schools use centralised information management and storage systems (Systems) provided by third party service providers. Personal information is stored with and accessible by the third party service providers for the purpose of providing services to the BCE administered schools in connection with the Systems.
Online or 'cloud' service providers: The school may use other online or 'cloud' service providers to store personal information and to provide other services to the school that involve the use of personal information, such as services relating to email, instant messaging and education and assessment applications. Some limited personal information may also be provided to these service providers to enable them to authenticate users that access their services. This personal information may be stored in the 'cloud' which means that it may reside on a cloud service provider's server which may be situated outside Australia.
An example of such a cloud service provider is Microsoft. Microsoft provides 'Office365' (O365) including email, file storage and processes limiting personal information for this purpose. School personnel, BCE and their service providers may have ability to access, monitor, use or disclose emails, communications (e.g. instant messaging), documents and associated administrative data for the purposes of administering O365 and ensuring its proper use.
How does a school treat sensitive information?
In referring to 'sensitive information', a school means: information relating to a person's racial or ethnic origin, political opinions, religion, trade union or other professional or trade association membership, philosophical beliefs, sexual orientation or practices or criminal record, that is also personal information; health information and biometric information about an individual.
Sensitive information will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose, unless you agree otherwise, or the use or disclosure of sensitive information is allowed by law or required to exercise our duty of care.
Management and security of personal information
BCE and the schools' staff are required to respect the confidentiality of students' and Parents' personal information and the privacy of individuals. Each school has in place steps to protect the personal information the school holds from misuse, interference and loss, unauthorised access, modification, or disclosure by use of various methods that are appropriate to the sensitivity of the information and how it is held, accessed and used. Information about how Brisbane Catholic Education manages its information technology environment is contained in the BCE Information Security Policy.
Access and correction of personal information
Under the Privacy Act 1988 (Cth), an individual has the right to seek and obtain access to any personal information which BCE or a school holds about them and to advise BCE or the school of any perceived inaccuracy. There are some exceptions to this right set out in the Act.
Students will generally be able to access and update their personal information through their Parents, but older students may seek access and correction themselves.
There are some exceptions to these rights set out in the applicable legislation.
To make a request to access or update any personal information that BCE or a school holds about you or your child, please contact the school's principal in writing.
The school may require you to verify your identity and specify what information you require.
The school may charge a fee to cover the cost of verifying your application and locating, retrieving, reviewing, and copying any material requested. If the information sought is extensive, the school will advise the likely cost in advance. If we cannot provide you with access to that information, we will provide you with written notice explaining the reasons for refusal (unless, given the grounds for refusal, it would be unreasonable to provide reasons).
Parents can also log on to the Parent Portal and correct and update some of their or their child's personal information at any time.
Consent and rights of access to the personal information of students
BCE respects every Parent's right to make decisions concerning their child's education. Generally, a school will refer any requests for consent and notices in relation to the personal information of a student to the student's Parents. A school will treat consent given by Parents as consent given on behalf of the student, and notice to Parents will act as notice given to the student. Parents may seek access to personal information held by a school or BCE about them or their child by contacting the school's Principal. However, there will be occasions when access is denied. Such occasions would include where the release of the information would have an unreasonable impact on the privacy of others, or where the release may result in a breach of the school's duty of care to the student.
A school may, at its discretion, on the request of a student grant that student access to information held by the school about them or allow a student to give or withhold consent to the use of their personal information, independently of their Parents. This would normally be done only when the maturity of the student and/or the student's personal circumstances warrant this.
Enquiries and complaints
If you would like further information about the way BCE or a school manages the personal information it holds, or wish to make a complaint that you believe that BCE or a school has breached the Australian Privacy Principles, please complete the email form. BCE will investigate any complaint and will notify you of a decision in relation to your complaint as soon as is practicable after it has been made.
Approver: BCE Legal Counsel Issue date: 02/02/2023 Review date: 02/02/2025
Brisbane Catholic Education Office
2A Burke Street, Woolloongabba Qld 4102 Australia
Turrbal and Yuggera Country
GPO Box 1201 Brisbane 4001 Australia
Phone: (07) 3033 7000
Fax: (07) 3844 5101